[sar]

Definitely worth doing. I had zero paperwork and very vague recollections and got £4k from my bank.

A lot of banks will let you complain online or over the phone etc. don’t worry if you don’t have the account numbers.

Do not use one of the claims companies, all they do is submit a form, that you’ve filled in, which is pretty much exactly the same as the online one that you can fill in for free and then they take a % of your money if you get paid, the banks will not discuss your complaint with anyone but you if they need more information etc. apart from when they send you your final decision. The claims companies are akin to daylight robbery!!

[sar]

Yes you do need to change your routine to match your skin, and as it ages.
I’m in my 30’s and have changed what I do. Water and sleep are top of the list, next is a good moisturizer with spf in it. Take makeup off every night and give skin makeup free time.
I never wash my skin with soap, unless I’m spotty and need to dry them out to get rid.
I cleanse and tone before applying a night cream, embarrassingly I’ve not checked if they are on the cruelty free list.

[sar]

If you don’t explicitly tell Amazon that the premium delivery deadline was not met, they won’t refund you. (I was going to add “of course”, since that seems obvious to me – especially given the widely-reported unreliability of many couriers’ delivery confirmation processes. But perhaps some people actually do believe that Amazon has some magic, 100% reliable way of tracking every parcel to its intended destination so that they can issue refunds automatically without any customer intervention.)

[sar]

@kerry has it all covered I think! I took some nice really smelly smellies with me from Neals Yard. I really appreciated a bit of luxury in the shower on the ward afterwards and a nice moisturiser. Definitely snacks and drinks and slip on slippers you can put on without needing to bend down to put on. Towel is good, but don’t worry if it won’t fit, the hospital ones are good as you might stain your own. Sorry if tmi.

I’d also pack a kindle!

Definitely Lansinoh too. I also packed a sarong the second time, useful for feeding, wrapping, everything really. I’d also push the giant muslins you can Get, they’re so handy, got mine from John Lewis.

I’d overpack on nappies, or maybe mine just poo a lot! Water wipes so you don’t have to faff with cotton wool.

Lastly good luck and don’t worry, babies come how they want to and only need you, not a bag full of accessories x