Forums General chat Should I make a PPI claim?
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  • #286
    karen
    18 Posts

    With time running out for making PPI claims I don’t want to miss out if I can make a claim. But I don’t have a lot of paperwork about old loans, credit cards etc. Is it worth using a claims company? I know they will take commission but it does seem an easy option letting them do the work.

  • #287
    blurty
    14 Posts

    I spent about a hour in total (if that) and got a nice sum back. I didn’t have any paperwork as my loans were years old. I asked my bank for a printout of all the products I’d taken out with them and took it from there. I filled out the form and spoke to the helpline for about 30/40 mins and that was it. Don’t give someone else your money!

  • #288
    amy
    7 Posts

    Your bank will have a ppi helpline, and you don’t need to know the account numbers.
    You do need to know why it was missold to you, though.
    If you go direct to the provider, there is no fee taken and you get 100% of the money.
    If you use a claims company, they take a percentage.

  • #289
    kerry
    15 Posts

    I know I have used some of the companies that are implicated, for example I had catalogues back in the 80s, but I don’t think these companies exist any more. I had an egg card, no idea if I had PPI. We may have had it on our first mortgage as no one wanted to lend to us when we started out and it was probably a condition. I have changed banks a couple of times over the years. Clueless how to proceed really without an intermediary. My in-laws though have clawed back thousands, goodness knows how many loans they must have had, but my father in law is a great horder of paperwork, so he had everything going back decades, that’s not really normal.

  • #290
    don
    18 Posts

    Check the MoneySavingExpert PPI forum…it’s easy as anything (they have templates for letters & even a free service to help.

    Definitely worth doing, your first step is a SAR which is a request for info from the financial institutions you think you had loan/card with.
    If you know you definitely had borrowing with say Santander, they have a phone line or online form to reclaim & they will track down your reference numbers.

    Good luck!

  • #291
    mooncat
    4 Posts

    Most banks have an online form to fill out to see if you had PPI.. I just googled for example “MBNA PPI” They then send you a more detailed form and it doesn’t matter at all if you don’t have your details. I’ve found we had around 7 policies and I’ve filled out all the forms. One was apparently a Littlewoods store card that I can’t even remember having. We’ve currently had one offer of over £200 but my sister received one for over £500!

    Agree with poster above, have a look on money saving expert. My reason for mis-selling was that the policy wasnt needed as we already had adequate insurance and I wasn’t aware we had even taken it out. Some of mine go back to the nineneties!

    Definitely worth doing and simple enough.

  • #292
    sar
    4 Posts

    Definitely worth doing. I had zero paperwork and very vague recollections and got £4k from my bank.

    A lot of banks will let you complain online or over the phone etc. don’t worry if you don’t have the account numbers.

    Do not use one of the claims companies, all they do is submit a form, that you’ve filled in, which is pretty much exactly the same as the online one that you can fill in for free and then they take a % of your money if you get paid, the banks will not discuss your complaint with anyone but you if they need more information etc. apart from when they send you your final decision. The claims companies are akin to daylight robbery!!

  • #293
    kerry
    15 Posts

    Yes don’t use claim company’s. I suspect in a couple years time you’ll be able to claim back from the claim companys for scamming.

  • #294
    karen
    18 Posts

    I will go and look on moneysaving – thank you for that. Do you need a specific reason for each policy as to why it was missold? Was it ever actually NOT missold?

    Another question – and I am sorry for being so dim, I cannot remember who my mortgage was with, but think it was Abbey National. Is that now Santander’s probelm, or is it just bad luck me?

  • #295
    mooncat
    4 Posts

    @karen Yes all the old ones have been taken over by the new ones, with all their complaints.

    I simply put that I didn’t know I had it. That seemed to do.

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