Forums General chat Should I make a PPI claim? Reply To: Should I make a PPI claim? January 21, 2018 at 3:25 pm #288 amy 9 Posts Your bank will have a ppi helpline, and you don’t need to know the account numbers. You do need to know why it was missold to you, though. If you go direct to the provider, there is no fee taken and you get 100% of the money. If you use a claims company, they take a percentage.